Frequently Asked Questions

General Questions

What are your business hours?
Business Hours can be found on the Connect with Us page.
What quantites are terry and linen products sold in?
Sheets, towels and blankets are sold and priced in dozens.
What is OEKO-TEX?
  • The product is certified according to human and ecological points of view.
  • Ensures harmful chemicals are avoided or limited in the production of the textile.
  • Textiles are free of anything that could be harmful to the consumer.
  • Textiles without harmful substances are produced under environmentally friendly conditions.

Purchasing

Do you sell to the public the same sheets you sell to hotels?
Yes and No. Our Online Retail Store provides the same high quality products found in 5 Star Hotels to the general public. We do not provide our Retreat, Expres, and Sahara products to the general public as they are designed for institutions and environments that require durability over comfort.
Do you have retail stores anywhere in Edmonton that sells your Product?
While we do not have a retail store front. Customers are able to purchase our product from our Online Store. If desired you can pick up your order from our warehouse located in Edmonton.
How much are your Freight Charges?
For wholesale purchases Eden includes freight charges. For consumer purchases through the Online Store we charge a small shipping charge to cover the freight charges. This charge is based on the weight of the product ordered.
How long until I get my order?
Eden strives to provide the best experience to our customers. This means that if we receive an order before 2pm MT we do our best to make sure it is shipped the same day. All shipments leave our warehouse via ground freight, but if you need your product faster we can try to accommodate your needs.
Do you have any specials or sales?
Eden Textile prides itself on providing the great quality products at great prices, everyday. This means that we don't run "sales", but from time to time may put promotions on for overstock or discontinued products.

Textile Glossary

I want to know what means...
Select a term to learn more about it.
Absorbencya measure of how much water a fabric can absorb.
Acrylic Fiber a synthetic polymer fiber that contains at least 85% acrylonitrile.
Bias is the direction of a piece of woven fabric, usually referred to simply as "the bias". It is at 45 degrees to its warp and weft threads. Every piece of woven fabric has two biases, perpendicular to each other.
Binding in sewing, used as both a noun and a verb to refer to finishing a seam or hem of a garment, usually by rolling or pressing then stitching on an edging or trim.
Blenda fabric or yarn made up of more than one type of fiber.
Cardingthe processing of brushing raw or washed fibers to prepare them as textiles.
Cottona soft fibre that grows around the seeds of the cotton plant, a shrub native to the tropical and subtropical regions of both the Old World and the New World The fibre is most often spun into thread and used to make a soft, breathable textile.
Damaska fabric of silk, wool, linen, cotton, or synthetic fibers, with a pattern formed by weaving Today, it generally denotes a linen texture richly figured in the weaving with flowers, fruit, forms of animal life, and other types of ornament.
Double Weavea type of advanced weave It is done by interlacing two or more sets of warps with two or more sets of filling yarns.
Fiber or fibrea class of materials that are continuous filaments or are in discrete elongated pieces, similar to pieces of thread Fibers are often used in the manufacture of other materials They can be spun into filaments, thread, or rope They can be used as a component of composite materials They can also be matted into sheets to make products such as paper or felt.
Filamenta fine, thinly spun thread, fiber, or wire.
See weft
Finishing refering to any process performed on yarn or fabric after weaving to improve the look, performance, or "hand" (feel) of the finished textile.
Flannela cloth that is commonly used to make clothing and bedsheets It is usually made from either wool, wool and cotton, or wool and synthetic fabric.
Flaxa soft, lustrous and flexible fiber. It is stronger than cotton fiber but less elastic. The best grades are used for linen fabrics such as damasks, lace and sheeting. Coarser grades are used for the manufacturing of twine and rope.
Fullinga step in clothmaking which involves the cleansing of cloth (particularly wool) to get rid of oils, dirt, and other impurities.
Gaugea set number of rows per inch (in knitting) or the thread-count of a woven fabric that helps the knitter determine whether they have the right size knitting needles or a weaver if the cloth is tight enough.
Gauzea very light, sheer, fine woven fabric.
Hemto fold a piece of cloth up a cut edge, fold it up again, and then sews it down. The process of hemming thus completely encloses the cut edge in cloth, so that it cannot ravel. A hem is also the edge of cloth hemmed in this manner.
Interfacinga common term for a variety of materials used on the unseen or "wrong" side of fabrics in sewing.
Linena material made from the fibers of the flax plant Linen produced in Ireland is called Irish linen Linens are fabric household goods, such as pillowcases and towels.
The Looma machine used for weaving fabric.
Mercerizationa treatment for cotton fabric and thread mostly employed to give cotton a lustrous appearance.
Muslina type of finely-woven cotton fabric, introduced to Europe from the Middle East in the 17th century It was named for the city where it was first made, Mosul in what is now Iraq.
Napa term for the raised surface of certain cloth, such as flannel.
A Non-woven Textilesis one which is neither woven nor knit. For example felt Non-wovens are typically not strong (unless reinforced by a backing), and do not stretch They are cheap to manufacture.
Nylona synthetic polymer, a plastic Nylon fibres are used to make many synthetic fabrics and women's stockings.
Percalea term that refers to a closely woven, high thread count, cotton fabric often used for sheets and clothing.
Persian Weavea method of weave used in jewelry and other art forms.
Pill a small ball of fibres that forms on a piece of cloth from wear and is colloquially known as a bobble. Pill is also a verb for the formation of such balls.
Plied Yarnyarn that has been plied, with the process called plying.
Plusha fabric having a cut nap or pile the same as fustian or velvet.
Polyestera synthetic fiber.
Sateena fabric formed with a satin weave where the floats are perpendicular to the selvage of the goods.
Satina cloth that typically has a glossy surface and a dull back. It is formed by a sequence of broken twill floats in either the warp or weft system, which respectively identify the goods as either a satin or a sateen
Satin Weavea broken twill weaving technique that forms floats on one side of the fabric If a satin is woven with the floats parallel to the selvedge of the goods, the corresponding fabric is termed a "satin" If the floats are perpendicular to the selvedge of the goods, the fabric is termed a 'sateen'.
Seamthe line where two pieces of fabric are held together by thread.
Selvage or Selvedgethe woven edge portion of a fabric parallel to the warp.
Sheera semi-transparent and flimsy cloth.
Silka natural protein fiber that can be woven into textiles. It is obtained from the cocoon of the silkworm larva, in the process known as sericulture, which kills the larvae. The shimmering appearance for which it is prized comes from the fibres triangular prism-like structure, which allows silk cloth to refract incoming light at different angles.
Staplethe raw material, or its length and quality, of fiber from which textiles are made.
Terry clotha type of cloth with loops sticking out. Most bath towels are examples of Terry cloth.
Threads per Inch (TPI)the measurement of the number of threads per inch of material, such as fabric, or metal in the case of screws and bolts.
Thread Countthe number of warp threads per inch plus the number of weft threads.
Trim or trimmingan applied ornament such as gimp, passementerie, ribbon, ruffles.
Warpthe set of lengthwise threads attached to a loom before weaving begins, and through which the weft is woven.
Warp Knitfabric in which intermeshing loops are positioned in a lengthwise, or warp, direction. The fabric has a flatter, closer, less elastic structure than most weft knits and is run-resistant.
Weavingan ancient textile art and craft that involves placing two sets of threads or yarn made of fibre called the warp and weft of the loom and turning them into cloth. This cloth can be plain (in one color or a simple pattern), or it can be woven in decorative or artistic designs, including tapestries.
Weftthe yarn that is woven back and forth through the warp to make cloth.
Woolthe fiber derived from the hair of domesticated animals, usually sheep.
Woven Fabrica cloth formed by weaving It only stretches in the bias directions (between the warp and weft directions), unless the threads are elastic Woven cloth usually frays at the edges, unless measures are taken to counter this, such as the use of pinking shears or hemming.
Yarna long continuous length of interlocked fibers, suitable for use in the production of textiles, sewing, crocheting, knitting, weaving and rope making. Yarn can be made from any number of synthetic or natural fibers.